In case of cancellation before arrival , residence owner will get

0-6 Days: The total cost of the booking
7-13 Days: The 80% of cost of the booking
13 – 20 Days: The 50% of cost of the booking
21 & more Days: No Charge

The cancellation is enforced for Covid-19 reasons e.g as a result of the Government’s advice not to travel, flights cancelled, etc.